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| Belcastro, Patricia | 1 |
| Betcher, Melissa Ann | 1 |
| Engelbrecht, Pamela Noyes | 1 |
| Kesselman, Martin | 1 |
| Reich, Victoria Ann | 1 |
| Watstein, Sarah Barbara | 1 |
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| Reports - Research | 3 |
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Peer reviewedReich, Victoria Ann; Betcher, Melissa Ann – College and Research Libraries, 1986
A survey of Library of Congress staff following implementation of four optical disk reader stations measured their satisfaction with training, documentation, equipment and printing, and system reliability and usefulness. Staff found no major flaws with the system, and they saw its usefulness primarily as an access tool. (CDD)
Descriptors: Evaluation Methods, Information Retrieval, Information Storage, Library Personnel
Belcastro, Patricia – 1998
This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…
Descriptors: Case Studies, Evaluation Methods, Improvement, Job Performance
Engelbrecht, Pamela Noyes – 1988
Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…
Descriptors: Academic Libraries, Administrator Responsibility, Evaluation Methods, Higher Education
Peer reviewedKesselman, Martin; Watstein, Sarah Barbara – Journal of Academic Librarianship, 1987
Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…
Descriptors: Academic Libraries, Data Analysis, Data Collection, Evaluation Methods
Download full textWisconsin State Dept. of Public Instruction, Madison. Bureau for Library Development. – 1994
Quantitative output measures for municipal and county public library services in Wisconsin provide points of reference for libraries to analyze their needs and establish primary service goals based on unique community-targeted services. Traditional input measures are also furnished, which produce various recommended targets, based on the size of…
Descriptors: Community Benefits, County Libraries, Data Analysis, Evaluation Methods
Wisconsin State Dept. of Public Instruction, Madison. – 1994
A locally developed long-range plan is the key to effective library service, and can account for circumstances unique to the service area that could not be anticipated from a statewide or national perspective. These standards are meant to guide Wisconsin libraries in structuring their own locally-focused planning efforts. Standards in the…
Descriptors: Access to Information, Community Benefits, Community Services, Community Study
