Suggests guidelines to be followed by library administrators and managers to deal effectively with changes caused by the introduction of automation or technology projects within a library. The need for planning is emphasized, staff participation is stressed, adequate training and preparation are discussed, and financial planning is considered.…

Discussion of issues in management of library automation includes: (1) hardware, including systems growth and contracts; (2) software changes, vendor relations, local systems, and microcomputer software; (3) item and authority databases; (4) automation and library staff, organizational structure, and managing change; and (5) environmental issues,…

The Concerns-Based Adoption Model (CBAM), which was developed over the past 25 years through the Research and Development Center at the University of Texas at Austin, identifies seven stages of concern involved in implementing an innovation: awareness, information, personal concerns, management concerns, consequences, collaboration, and refocusing…

This paper examines the relocation of Athabasca University, an open-access, distance education institution, from Edmonton to Athabasca, Alberta, Canada, and the effect of that move on the library. Factors that helped make the move successful are discussed, including the 5-year institutional planning process; a government grant for the purchase of…

Designed as a supplement to the Los Angeles Community College District (LACCD) Libraries' review of their current situation, this report presents an assessment of administrative support and staffing of the libraries in the LACCD, and offers recommendations for maintaining and improving their operations. Following introductory comments on the…

Northwestern University Library's 10 1/2 years of experience with computer support for technical services is used to provide a long-term view in this analysis of the impact of automation on staffing. Technical services staff allocations and reductions, the resulting improvements in services, and the savings in salaries are discussed. (Author/EM)

Arguing that technological change often affects the organizational structure of library workplaces, this paper presents two alternative approaches to the implementation of change in organizational structures, provides several examples of each approach, and suggests related reading materials. It is noted that the configurational approach…

This 5-year departmental strategic plan (1988-1993) was developed according to the strategic planning process adopted by Arizona State University (ASU). Nine goals of ASU's Cataloging Department are presented in separate sections in this report: (1) to continue the development and improvement of the intellectual content of the online catalog so…

This study describes and analyzes the involvement of library and university groups and individuals in arriving at major library decisions concerning budgeting, automation, policy making, and operational issues in 12 selected university libraries. Site visits, interviews, and questionnaires were used to compare the decision making roles of…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

The major purpose of this brief descriptive study was to determine the levels of professional and support staffing within the administrative, technical, public, and media services areas of Pennsylvania's private college libraries. The study also includes comparative data on student assistant staffing. Questionnaires were mailed to library…

This staffing survey of 34 Geac minicomputer-based circulation system installations (public, academic, state, and special libraries, library consortia) was designed to identify the variables which affect staffing needs. Discussion covers differences in responses, types of staff positions, core and ancillary job duties, application training,…

Investigates costs and operations of back office activities of three middle-sized research libraries focusing on costs of labor and effects of automation. Measuring costs, labor compensation differences, differences in hours per volume, differences in organization, reduction of labor costs due to automation, and the quality dimension are…

Examines some of the fears, frustrations, and misconceptions of library staff and patrons that hamper the effective use of computers in libraries. Strategies that library administrators could use to alleviate stress are outlined, including staff participation in the automation process, well-designed workstations, and adequate training for staff…

A 1985 survey by the Illinois Association of College and Research Libraries queried 50 community college learning resources centers about their programs; hours of service; staff; collections; services; automation and telecommunications; and resource sharing. Forty-two respondents revealed advances in resource sharing, but some inadequacies in…