This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…

Identifies the tasks that the library administrator must complete if the collection is to successfully withstand censorship. Using an analogy of the construction, arming, and manning of a "citadel," a strategy is presented which is adaptable to the broadest range of attack on collection, acquisition, and dissemination policies of…

This book is designed to help novices get started in providing services to patrons of their library. By separating professional tasks from others, an indication is made when expertise is needed above and beyond the use of common sense and natural organizational skills. The book covers the realm of a librarian's responsibilities, offering advice on…

Intended as a guide and resource for staff and volunteers in small public libraries in Alaska, this manual is divided into the following chapters: (1) "Establishing a Library," which covers the establishment by ordinance or by organization of a non-profit corporation, information on drafting bylaws, and the role and responsibilities of…

These guidelines were developed by the bookmobile community that has met in Columbus, Ohio, since 1985 for their annual conference. The guidelines comprise the collaborative effort of hundreds of conference participants and representatives from 79 libraries throughout the United States and Canada, who discussed the guidelines in regional and state…

Developed by the Task Force on Public Library and Library System Standards and Guidelines, these general standards are designed to give local planners a useful tool with which to assess their own unique programs of service and establish direction for future development. A section on planning and the public library considers (1) imperatives for…

This outline of standards is designed for administrators and committees concerned with libraries for religious congregations. The standards were developed based on the understanding that the church or synagogue library is a special library that serves the institution in which it is housed and which is supplemental to other libraries in the area,…

Based on responses of 53 Association of Research Libraries (ARL) member libraries to a 1986 Systems and Procedures Exchange Center (SPEC) survey, this kit examines the changes in the organization and staffing of the collection development function in ARL libraries over the past 3 to 4 years. A concise summary discusses survey results, which…

This final report of the University of Wyoming's Collection Analysis Project, which was undertaken to analyze strengths and weaknesses of the library's existing collection development program, presents recommendations on several facets of the collection development process. These recommendations cover: (1) organizational placement of the…

Focusing on the existing organization of the collection development activities at the University of Wyoming Library, this task force report examines the staffing and functions of the Collection Development and Acquisitions Departments, the Collection Development Committee, the subject specialist/college academic department liaison program,…