This discussion of the nature and role of communication skills in implementing job responsibilities of librarians and information specialists argues that the most important foundation of effective library leadership is communication. The paper begins by reviewing the literature on leadership and developing a set of leadership characteristics. It…

This paper addresses the concept of the communication audit, i.e., a fact-finding analysis, interpretation, and reporting process that studies the communication philosophy, structure, flow, and practice of the organization. Reasons for doing a communication audit are identified: (1) to uncover information blockages and organizational hindrances;…