Discusses responses of 937 academic library directors who were surveyed to determine whether their libraries provide services to users outside academic community; whether outside users are charged fees; and what services are provided for fee. Extracts of information (services, staff, comments) received from ten universities are highlighted. Survey…

This report presents the results of the Association of Research Libraries (ARL) 1983 survey of librarians' salaries in 19 tables. A brief introduction summarizing the most important statistical findings from the survey notes that the fiscal 1984 median salary for ARL university librarians was $24,940, an increase of 6.1% from the previous year.…

This report presents the results of the Association of Research Libraries (ARL) 1986 survey of librarians' salaries in 33 tables. A brief introduction summarizing the most important statistical findings from the survey notes that more minority professional positions were reported in 1986, that the average salaries paid to librarians in public ARL…

This survey provides information on 1987 salaries for professional librarians employed by members of the Association of Research Libraries (ARL), based on questionnaires completed by the member institutions. The information is provided in 33 tables, which are divided into four categories: (1) Salary Levels for Personnel in ARL Libraries; (2)…

The Concerns-Based Adoption Model (CBAM), which was developed over the past 25 years through the Research and Development Center at the University of Texas at Austin, identifies seven stages of concern involved in implementing an innovation: awareness, information, personal concerns, management concerns, consequences, collaboration, and refocusing…

This biennial salary survey by the State University of New York (SUNY) Librarians Association includes data on SUNY state-operated, statutory, and community college libraries. A survey mailed to library directors asked for salary and personnel information on all library staff including librarians, non-librarian professional staff,…

This Systems and Procedures Exchange Center (SPEC) kit is based on information from 22 of the 71 Association of Research Libraries (ARL) member libraries that responded to a 1986 survey of 91 ARL academic libraries concerning the analysis of professional and non-professional positions, and on information collected from 17 additional libraries that…

In 1980 a survey was conducted of 600 hospital libraries within the Kentucky-Ohio-Michigan Regional Medical Library (KOMRML) Network (Region V of the National Library of Medicine's RML Program) in order to gather managerial information on library users; facilities; holdings; procedures; services; administration; personnel; budget; expenditures;…

For this kit, 119 Association of Research Libraries (ARL) member libraries were surveyed to ascertain the extent of employee award programs. The survey focused on identifying how many member libraries have an employee award program and also gathered information on the nature of these programs. Questions were designed to identify what is rewarded,…

Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…

This report presents statistical pictures of New York State public libraries and public library systems during the calendar year 1990. The information is derived from the 1990 Annual Report for Public Libraries and Annual Report for Public Library Systems forms. Three statistical pictures of public libraries are presented. First, statistics for…

A task force was appointed to measure user satisfaction with library services, establish a university libraries' service excellence philosophy and policy, bring the service excellence concept to the attention of every library employee, and recommend approaches for recognizing outstanding staff service. The members of the task force--two library…

This study evolved from a survey of all academic libraries in Georgia, designed to identify current online activities in the state's academic libraries, and to predict future directions and trends. The information was gathered to provide a pool of data for comparison, planning, management, and administration of online services, and to serve as a…

This 1982-83 statistical survey of libraries at four-year colleges and universities, two-year colleges, law libraries and miscellaneous academic institutions in the Pacific Northwest provides relevant data for comparison and inventory purposes. A total of 129 institutions responded to the questionnaire which was administered by the Pacific…

This study reports the findings of two surveys conducted in 1983 by the University of Wisconsin-Stout's (UW-Stout) Library Learning Center. The main objectives of these surveys were to question users with regard to which library services and resources users are aware of, which ones are used by what groups, how they are used, and what value is…