Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

Reviews the literature on the impact of technologies on bibliographic instruction in academic libraries, and identifies environmental factors other than technology that need to be monitored in order to effectively modify instructional tools to meet the needs of learners in an electronic information environment. (CLB)

Discusses first three steps of a general model for use in planning and implementing innovative programs in organizations: identifying problem, forming task force, finding out more about problems. Application and evaluation of model at large academic library to investigate receptivity of faculty to increased teaching activities by librarians is…

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

This report is designed to raise issues and concerns which will affect the successful implementation of an education and training program once an online public access catalog (OLPAC) has been installed in the Kennedy Library at California Polytechnic State University (Cal Poly), San Luis Obispo. Information presented in the document was gathered…

One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self study of the Michigan State University Libraries includes a brief description of the overall project and an executive summary of the…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of…

Created for use in a workshop designed to increase knowledge and improve understanding of the role of the media coordinator, this manual details the process, and provides the instrument, to be used in the evaluation of school media coordinators in North Carolina. Guidelines provide brief descriptions of each of the six major functional…

This study was designed to examine the means and timeliness of identifying and locating information in the present environment of the University of California, Santa Barbara (UCSB) Library, and to determine the means of access that might best be employed during the next decade. Study methodology included an analysis of readings in the professional…

This document describes an investigation designed to examine the possibilities for using both existing and new technologies to increase and enhance public service capabilities at the University of California, Santa Barbara (UCSB) Library, and to recommend an ongoing mechanism for assessing priorities for the application of technology in the…

Intended for school librarians and administrators, this guide provides a broad overview of the content and process of managing a school library. A broad overview of the purpose, historical development, and current activities of school libraries and school librarians is presented. Ensuing chapters address each of the major components of a school…

This report describes a self-assessment study undertaken by the University of California at Santa Barbara (UCSB) Library which was designed to describe current UCSB Library public services, investigate options and opportunities to enhance these services in anticipation of change, and make recommendations to ensure that the library continues to…

Following an introductory discussion by E. J. Josey that provides a perspective on college and university libraries, the following essays are presented: (1) "Academic Library Planning--Definitions and Early Planning Studies in Academic Libraries" (Stanton F. Biddle); (2) "Academic Libraries and Academic Computing--Rationale for a…

This report of the task force charged with defining and researching the issues related to access and ownership of materials at the University of Arizona library presents 23 short-and long-term recommendations in the following areas: (1) organization, including the establishment of separate staff units for access services and collection management…