The "Best of the Literature" column is intended to keep librarians, administrators, and staff up to date with the most recent, relevant, and useful literature of the field. In the last few years, students of color across the nation have spoken out about their experiences of racism and racial microaggressions on their campuses. They have…

This kit is based on a review of the organization charts of 86 member libraries of the Association of Research Libraries (ARL) gathered in spring 1986, compared with two earlier sets of charts published in 1973 and 1977, and contains charts of 61 of the libraries. Nearly one-fourth of the charts studied are under revision, indicating that changes…

This survey of 57 members of the Association of Research Libraries (ARL) examines technical and management issues in providing remote access to their online catalogs, as well as with instructions and services for remote users. It is noted that most ARL libraries have not yet conducted studies to project the extent of use of remote access, although…

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

This paper reports the results of a circulation study in the government documents departments of a public library and an academic library. Based on a systematic random sample of the records of materials returned in 1981, the study had two purposes: to seek evidence to support the assumption that current documents circulate more than older ones;…

Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…

This discussion of the potential relationship between the accreditation process and organizational change in academic libraries includes the presentation of models of planned change and self-study. A study designed to determine which factors in the models relate to successful accreditation-related self-study processes is described and the results…

This 1982-83 statistical survey of libraries at four-year colleges and universities, two-year colleges, law libraries and miscellaneous academic institutions in the Pacific Northwest provides relevant data for comparison and inventory purposes. A total of 129 institutions responded to the questionnaire which was administered by the Pacific…

This kit is based on a review of the organization charts of 71 member libraries of the Association of Research Libraries (ARL) gathered in January 1991, compared with an earlier SPEC Kit published in 1986, and contains charts of 29 of the libraries. A summary of the chart analyses presents information about the titles of library directors,…

This SPEC kit is based on a June 1987 survey of approval plan use by 94 members of the Association of Research Libraries. It reports on the current practices of these libraries, the perceived advantages and disadvantages of using approval plans, and the effect of increased library materials costs and library automation on such plans. It is noted…

This final report is a product of a comprehensive 14-month Preservation Planning Program (PPP) self-study conducted by the University of Pittsburgh Libraries, working with the Association of Research Libraries' (ARL) Office of Management Studies. The PPP is designed to put self-help tools into the hands of library staff responsible for developing…

This study reports the findings of two surveys conducted in 1983 by the University of Wisconsin-Stout's (UW-Stout) Library Learning Center. The main objectives of these surveys were to question users with regard to which library services and resources users are aware of, which ones are used by what groups, how they are used, and what value is…

Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…

This paper examines developments at 26 universities to identify patterns and models of telecommunications information planning and decision-making. The study was designed to determine how telecommunications information (TI) policy questions are resolved on university campuses, and by whom. An important aspect of the study was to determine the role…