A description of the campuswide computer system at Aston University (England) includes a profile of the institution, the information technology strategy adopted, a current local networking project, information technology development priorities for the near future, the role of the library and information service, and management and organizational…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

This report describes the Oklahoma City Metropolitan Library System's process of planning for a long-term literacy program for the metropolitan Oklahoma City/County area. The collection of data on community needs through interviews with local organizations and individuals and an extensive search of print and/or computerized information sources is…

This description of a program in which public libraries serve as sites for mediation sessions discusses the advantages of mediation over judicial proceedings in resolving disputes in the neighborhood and workplace, the role of the library in this program, and the effects on the library's relationship with the community. (CLB)

A national survey of 1,000 principals and 1,000 school media specialists indicates that principals have very little knowledge about what really happens in the school library media center. Ten statements are presented to enable readers to test their own knowledge about library media centers. The responses make it clear that principals have had…

Reviews the history of the relationship between OCLC and the regional networks, and examines current stresses in this relationship. Strategies that might be used to preserve this partnership are suggested. (1 reference) (Author/CLB)

Traces the evolution of the Queens Borough Public Library's New Americans Project and describes its multifaceted approach in assisting immigrants to adjust to their new environment, including: (1) foreign-language collections; (2) English as a second language courses; (3) coping skills training; and (4) cultural programing. Seventeen references…

This manual contains information about the Michigan Documents Depository Library Program as administered by the Library of Michigan, a brief history of the program, the types of publications distributed, and guidance on handling and processing depository shipments. The first section briefly outlines the history of the Michigan documents depository…

This report is based in part on an analysis of current preservation practices and of the 1988-89 Association of Research Libraries (ARL) Preservation Statistics. It includes discussion of the 10 components of a comprehensive preservation program to which library administrators must give attention. Organizational models for mature preservation…

A series of articles explores the role of the school library in generating reading motivation among students, and suggests strategies for changing student and teacher attitudes through cooperative programs with teachers, library activities, special activities for reluctant readers, learning strategies, and computer assisted instruction. An…

Created for use in a workshop designed to increase knowledge and improve understanding of the role of the media coordinator, this manual details the process, and provides the instrument, to be used in the evaluation of school media coordinators in North Carolina. Guidelines provide brief descriptions of each of the six major functional…

This issue provides a detailed overview of the Illinois literacy effort, including committee lists, project proposal forms, rules and regulations, financial support information, and a chronology of events. Several articles focus on the planning and implementation of literacy programs and the role of the library in literacy education. (CLB)

Describes a survey of Greek public libraries and the resulting classification of these institutions as county, municipal, or children's libraries. The problems of inadequate library resources, a nonreading public, ill-trained and unsupported librarians, and lack of government legislation concerning libraries are discussed. (CLB)

In 1987, the Regent's Advisory Council on Libraries and the New York State Library Division of Library Development appointed a Committee on Minimum Library Standards for New York State to review and revise existing standards for public libraries, taking into consideration the Board of Regents policy on libraries. This report explains the…

The purpose of this introductory manual is briefly to explain and put into context the elements involved in marine information center development and operation. Its goal is to provide an overview and create an awareness of the range of the inter-connected procedures, activities, and products that make up an information service. The introductory…