This analysis of the circulation records of books added to a psychiatric library from July 1983 through May 1985 reports the total number of books circulated, their number and percentage in specific subject areas, missing titles, and usage by in-house and off-site borrowers. Implications for future collection development are explained. (Author/EM)

This document is one of ten kits distributed annually by the Systems and Procedures Exchange Center (SPEC), a clearinghouse operated by the Association of Research Libraries, Office of Management Studies (ARL/OMS) that provides a central source of timely information and materials on the management and operations of large academic and research…

Noting that the primary function of electronic mail within research libraries has changed from interlibrary loan to administrative purposes in the last four years, this kit begins with an overview of the results of Association of Research Libraries (ARL) surveys of the use of electronic mail (e-mail) in member libraries conducted in 1984 and 1988.…

Describes a survey on the use of microcomputers in special libraries. The discussion of the findings includes types of hardware and software in use; applications in public services, technical processes, and administrative tasks; data back-up techniques; training received; evaluation of software; and future plans for microcomputer applications. (1…

Describes study of periodical use in medium-sized university of technology which examined use of individual periodicals in relation to language of publication; patterns of use for interlibrary lending and for multiple copy journals; methods and costs for acquiring infrequently used periodicals. Thirty-three references and most frequently used…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

This guide from the Public Libraries Association (PLA) describes a planning process to be used by individual library systems to establish their own standards appropriate to local conditions and needs; design strategies to reach those needs; and inaugurate a planning cycle that involves continuous monitoring of progress and regular adjustment of…

A follow-up study was conducted in 1987 to assess the use and effectiveness of "Minimum Library Use Skills: Standards, Test, and Bibliography" (MLUS), which had been distributed to all members of the Wisconsin Association of Academic Librarians in 1985. Some copies of this publication had been sold, and it is also available in ERIC…

This narrative description summarizes the planning and implementation of a periodical use survey conducted during fall 1985 and spring 1986 to determine who uses the Fitchburg State College Library periodical holdings and which periodicals are used. Relevant literature is discussed, the purpose of the survey is explained, and survey procedures are…

This study conducted at Texas A&M University compares two types of training approaches using ERIC SilverPlatter (ERIC SP). Education students received either: (1) a one hour training session on basic search commands and strategies, or (2) a four page instructional handout that described basic search commands, Boolean logic, and special…

This study reports the findings of two surveys conducted in 1983 by the University of Wisconsin-Stout's (UW-Stout) Library Learning Center. The main objectives of these surveys were to question users with regard to which library services and resources users are aware of, which ones are used by what groups, how they are used, and what value is…

Describes the use of library surveys as a tool for library planning in the United States from the late 19th century to the present. Different eras of library planning in the United States are identified, and the weaknesses and strengths of the survey method are discussed. (CLB)

This document, the 10th in a series distributed annualy to provide a central source of timely information and materials on the management and operations of large academic and research libraries, presents the results of a 1984 Systems and Procedures Exchange Center (SPEC) survey of microcomputer use in the Association of Research Libraries (ARI)…

This report is the result of a self-study undertaken by the staff of the University of Miami's Otto G. Richter Library as part of the Academic Library Development Program (ALDP), a management self-study program developed by the Association of Research Libraries' Office of University Library Management Studies. The basic responsibility for the…

Describes the methodology and findings of a study that examined the reasons that people use academic libraries and the relationship between library use, library instruction, and user success. The conclusions identify library services and physical facilities that may increase user satisfaction. (Author/CLB)