As new performance-management-related policies go from idea to implementation, policy makers and education leaders will be called upon to flesh-out what are still broad principles in many areas. This represents a significant inflection point for the teaching profession and the management of public school systems. Early decisions will determine…

This article presents guidelines to aid administrators of institutions of higher education in applying the 14 principles of Total Quality Management. The principles stress understanding process improvements, handling variation, fostering prediction, and using psychology to capitalize on human resources. (DB)

Research administrators must establish and maintain control over discretionary spending, assure all deliverables are completed on time, and assure adequate and controlled funding for grants and contracts. Steps and approaches for accomplishing these tasks are outlined, including planning, tracking, and reporting techniques. (MSE)

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

Argues that to make improvements in sponsored research administration, it is necessary to understand that: it is a system of interdependent components, and improvement requires systematic, highly integrated methods and a holistic view of the role of research administration in the larger research system. Provides a framework for…

The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

A national survey of college and university chief research officers conducted in July 1996 provided comparative data concerning the characteristics of research administration in a modern institution, including funding levels and sources, facilities and staff resources, and other program information. Data are grouped by institution type and sector.…

This publication offers suggestions for improving management so that organizations, especially further education institutions, will be more effective. The conceptual bases for the book are three "tool chests": strategic thinking, speedy decision, and total quality improvement. Chapter 1 clarifies strategic planning and provides case…

The school business administration function in the operation of American schools has undergone dramatic changes during the past several years. Changing demographics, high technology, the movement to professionalize school administration, and changes by the legislative and judicial systems have all had significant impact on the character of school…

The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…

Describes the Educational Opportunity Program of Northern Illinois University's adaptation of an administrative planning decision making program called the Delphi concensus seeking process. (MD)

A model of proactive planning is presented in this paper which incorporates the latest research findings related to: (1) environmental scanning (external); (2) long-range planning (internal); (3) strategic planning; and (4) educational management. Proactive planning as it occurs in the private sector is analyzed and valuable lessons which can be…

Provides a basic definition of the systems approach and explains the school as an open social-technical system composed of five subsystems--goals and values, technical, psychosocial, structural, and managerial. Contrasts the systems approach with earlier management theories that emphasized particular subsystems and ignored others. (JHZ)

A survey of 469 colleges and universities assessed the degree to which colleges and universities have adopted total quality management (TQM) or continuous quality improvement (CQI) techniques. Results suggest use of TQM/CQI is lower than predicted, at about 13% of institutions. Variations in extent of use of the approach are discussed. (MSE)

The participative model of institutional budgeting is compared briefly with two other common models, and its rationale is discussed. An explanation of nine basic principles of participative budgeting uses examples from a variety of colleges and universities, and concludes with the author's reflections on the approach, based on his experience. (MSE)