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Barnhard, Neil – 1980
Intended for the beginning or inexperienced supervisor, this continuing education course syllabus presents basic information on the development of human relations skills, particularly in the areas of leadership, communication, conflict, and motivation. Role playing situations set in various types of medical libraries are also outlined to provide…
Descriptors: Communication Skills, Conflict Resolution, Course Content, Human Relations
Webb, Gisela M. – 1988
This paper begins by discussing the need for strong leadership in libraries to create adaptable organizations and to involve employees in the management process. The attributes of the new library leaders who can reach these goals are then discussed. It is suggested that they must: (1) be excellent communicators of values, goals, and new…
Descriptors: Academic Libraries, Career Counseling, Change, Communication Skills