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Albert, Margaret C. – American Libraries, 1987
This description of a program in which public libraries serve as sites for mediation sessions discusses the advantages of mediation over judicial proceedings in resolving disputes in the neighborhood and workplace, the role of the library in this program, and the effects on the library's relationship with the community. (CLB)
Descriptors: Community Services, Library Role, Outreach Programs, Public Libraries
Peer reviewedTjoumas, Renee – Public Libraries, 1987
Traces the evolution of the Queens Borough Public Library's New Americans Project and describes its multifaceted approach in assisting immigrants to adjust to their new environment, including: (1) foreign-language collections; (2) English as a second language courses; (3) coping skills training; and (4) cultural programing. Seventeen references…
Descriptors: English (Second Language), Foreign Language Books, Immigrants, Library Role
