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Download full textGorman, Kathleen – 1987
This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…
Descriptors: Academic Libraries, Computer Networks, Databases, Evaluation Methods
DeLoach, Marva L.; And Others – Illinois Libraries, 1987
Three articles discuss management of library technical processes personnel. The first article focuses on the employer employee relationship and communication; the second explores management trends, including participative decision making, personnel evaluation, management by objectives, and the collegial system; and the third focuses on the…
Descriptors: Employer Employee Relationship, Human Resources, Library Automation, Library Personnel
