A study investigated how the attribution of a problem solution to an individual or group affects the consumer's perception of the solution's quality. Based on the tendency to support group decision-making (Hydra phenomenon) it was predicted that decisions attributed to groups would be perceived as higher in quality than those made by individuals,…

Maintaining that good communication and sharp awareness of interpersonal dynamics can help facilitators of quality circles develop greater group synergy and thus more creative and productive results, this guide presents techniques and exercises for developing facilitators' interpersonal communication skills. A pretest and brief introduction are…

Theories of organizational development and culture used to diagnose problems and institute changes in organizations can be applied to the problem of hazing in black sororities and fraternities. This requires understanding the group culture's underlying values, as illustrated in stories about the organization. Appropriate interventions can then…

Experience shows that teamwork produces powerful results. Working in a team environment, however, presents its own set of challenges. This handbook provides U.S. Department of Education managers and employees with guidance to develop high-performing teams. Based on input from agency employees throughout the country, the handbook was designed to…

The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the…

This workshop presenter's guide is intended for use by administrators in training one another in the Project Leadership program developed by the Association of California School Administrators (ACSA). The purposes of the guide are: to provide administrators with a framework for deciding when others (particularly subordinates) should participate in…

To address the problem of increasing professional isolation of building administrators, the Principals' Inservice Project helps establish principals' collegial support groups across the nation. The groups are typically composed of 6 to 10 principals who meet at least once each month over a 2-year period. One collegial support group of seven…

Four problem-based tutorial groups (n=23 students, n=4 faculty) in Harvard University Medical School's New Pathway track were studied to determine what interactions characterized student-directed discussion. It was found that students selected most topics discussed, that tutors questioned infrequently, provided limited information, and tolerated…

Provides a checklist of 40 criteria for an effective child care organization. Criteria involve the areas of planning and evaluation, motivation and control, group functioning, staff development, decision making and problem solving, financial management, and environmental interaction. (BB)

This pamphlet discusses group problem solving in schools. Its point of departure is that teachers go at problems from a number of different directions and that principals need to capitalize on those differences and bring a whole range of skills and perceptions to the problem-solving process. Rather than trying to get everyone to think alike,…

This training guide and reference manual helps educational leaders learn to be facilitators in the program called "Improving the Human Environment of Schools" (IHES), a participative problem-solving method designed to improve a school's "quality of life." An introductory chapter reviews the history of IHES and outlines IHES…

Six papers dealing with decision support and knowledge based systems are presented. Five of the papers are concerned in some way with the use of artificial intelligence techniques in individual or group decision support. The sixth paper presents empirical results from the use of a group decision support system. (CLB)

Participatory management (PM) is discussed in this step-by-step guide that shows how PM can be made to work effectively on a daily basis in academe. Suggestions are offered for helping higher education administrators consult efficiently with representatives of campus groups--faculty, other administrators, advisory board members, policy council…

The Student Study Team (SST) is a school site team which involves parents, students, and teachers working together to assist regular education students who are not progressing satisfactorily. The SST model aims to increase positive outcomes for students; improve the quality and efficiency of meetings; and increase personal satisfaction levels for…

Any group has the potential for mistrust, suspicion, and rancor, and so effective leadership involves developing attitudes that guide groups to recognize and work through conflict in order to maximize the potential for collaboration. This book offers practical guidance to leaders encountering conflict in their organizations. Based on years of…