This paper presents a counseling model based on transactional analysis (TA) to be used with staff members whose professional performance is considered marginal. The introduction of the paper suggests reasons for marginal performance. Counseling from the TA viewpoint is described as a series of transactions designed to improve performance, solve a…

This paper presents a counseling model for managers in education who must deal with staff, their problems, and their perceptions. The basic principle underlying the model is given: the helper is not expected to have ready-made solutions to others' problems, but to offer motivation, time, and skills to help others solve their own problems. The…