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Crawford, Wendy – School Business Affairs, 1995
Learning to interact positively with personality-challenged individuals will result in a more productive work and home life. A behavioral-styles model, and the effect of conflict on the personality types in the model, are displayed in figures and text. Case studies demonstrate successful interaction strategies. (MLF)
Descriptors: Administration, Change Strategies, Communication Skills, Employee Attitudes
Kirkwood, Antoinette A. – 1990
An overview of conflict management as it relates to the role of the principal is presented. The traditional approach to conflict, which minimizes conflict and emphasizes social control, is contrasted with the perspective that views conflict as inevitable, functional, and manageable. Intrapersonal and interpersonal conflicts, functions of conflict,…
Descriptors: Administrator Effectiveness, Administrator Role, Conflict, Conflict Resolution
