Description of a process for solving human performance problems focuses on the analysis phase, which examines information to determine causes and develops recommendations for solving the problems. Techniques used for gathering data are described, criteria for evaluating ideas are listed, and weighted scores for performance improvement ideas are…

This paper presents a counseling model based on transactional analysis (TA) to be used with staff members whose professional performance is considered marginal. The introduction of the paper suggests reasons for marginal performance. Counseling from the TA viewpoint is described as a series of transactions designed to improve performance, solve a…

This manual is designed for superintendents, principals, teachers, and interested community members who are conducting self-evaluations as prescribed by Ohio Minimum Standards for Elementary and Secondary Schools. Its objective is to provide districts with direction to engage in self-evaluation studies using assessment instruments that promote…

Produced as the result of a leadership training course for early childhood program directors and designed to be used by directors as an independent guide, this manual is a practical resource for program directors who do not have the time or funds to obtain the specialized training needed for effective administration. Contents focus on basic…

This manual is designed to help supervisors perform their duties, whether in the public or private sector or in a community organization. It provides information to help supervisors understand the individuals with whom they work, orient new workers to their jobs, plan and organize the work to be performed, assign and monitor tasks, conduct…