A University of Miami (Florida) project to centralize imaging/document management is described. The system will enable document storage, retrieval, and work-flow management, lower costs, and improve on traditional business practices. Benefits of imaging/document management, the rationale for centralizing, and the three-phase implementation plan…

The approach taken by Baylor University (Texas) to developing a campuswide information system focuses on better use of existing resources to expand information access to nonproduction users. Guiding principles include carefully selecting target workstations, using "information-harvesting" tools, testing prototypes, creating derivative…

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

When reforming practices to help all students succeed, secondary school leaders face the unique challenge of aligning the efforts of educators from different disciplines. In addition, they know that few common measures capture student growth across these disciplines. If a school has a history of success, a deep examination of its practices may not…

Colleges and universities must find a way to streamline and integrate information management processes across the organization. The Georgia Institute of Technology responded to an acute problem of dissimilar operating systems with a campus-wide integrated administrative system using a machine independent relational database management system. (MSE)

The academic computing office at the University of Texas-Houston Health Science Center implemented a campuswide system for information dissemination. The system has since been tied into a worldwide system. The evolution of the system is described, including selection and adoption of procedures, staffing, and development of publishing tools. (MSE)

The University of California at Los Angeles has implemented an innovative computing system based on radical postaudit and distributed security concepts. Rather than automate standard manual processes, the university decided to eliminate all preapproval processes and decentralize access controls. Results include significant cost savings, faster…

An institutionwide strategic planning effort at Central Michigan University, in response to a need for rapid and significant changes in its information technology infrastructure, is outlined. The effort resulted in a matrix governance structure for information technology that acknowledges the value of both distributed support and a strong central…

The experience of Dartmouth College (New Hampshire) in developing a campuswide information system to enhance the computing culture is discussed, focusing on four elements: the philosophy of computing as a public utility; investment in physical network infrastructure; standardization of workstations; and development of content-neutral network…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

The conceptual basis for structured data architecture, and its integration with open systems technology at Indiana University, are described. Key strategic goals guiding these efforts are discussed: commitment to improved data access; migration to relational database technology, and deployment of a high-speed, multiprotocol network; and…

The environmental scanning system at the University of Georgia Center for Continuing Education uses a technique developed in the corporate world to systematically gather and evaluate information from the external environment for decision-making within the institution. It is designed to reduce the randomness of information flowing into the…

The process of designing a microcomputer program to cumulate and record student grades at Brigham Young University is outlined. The development was undertaken by the registrar's office with the input of faculty, including those who had previously designed their own grading software. (MSE)

Pennsylvania State University's award-winning electronic approval system allows administrative documents to be electronically generated, approved, and updated in the university's central database. Campus business can thus be conducted faster, less expensively, more accurately, and with greater security than with traditional paper approval…

An experimental program at the University of Woollongong (Australia) identified a quality management framework, developed indicators of institutional performance, created a database for user-defined information needs, and provided access to information at all institutional levels. The project explored use of performance indicators and demonstrated…