Even as the number of students attending college has more than doubled in the past forty years, it is still the case that nearly half of all college students in the United States will not complete their degree within six years. It is clear that much remains to be done toward improving student success. For more than twenty years, Vincent Tinto's…

Describes a process whereby a community college continuing education division can be effectively promoted within the college. Considers the following elements of program advocacy: goal setting; evaluation of the continuing education division and its internal and external environments; and devising, implementing, and evaluating advocacy strategies.…

Presents a typology of quality-assurance systems for higher education and evaluates the alternatives. Argues that total quality management strategies are best suited to higher education's purpose because the model is internal to the delivery of the service, continuous, and process-oriented, but notes, however, that there are deep, often…

Mount Ida College (Massachusetts) has found the use of college administrators as mentors to students, complementing academic advising and faculty mentoring, to be an effective approach to strengthening the tie between first-year college students and their institutions. The impact has been noticeable in the campus culture as well as in student…

This volume contains 6 of the 17 papers written under the auspices of the Approaches to Accountability in Prevention Program sponsored by the Fund for the Improvement of Postsecondary Education (ED) from 1988 through 1991 to foster the development of papers examining theoretical applications of alcohol and other drug (AOD) prevention programs at…