"Assessment on college campuses has a sordid history, and it is fairly simple to find someone with a traumatic tale to tell. It is wise to respect that that reputation is deserved." "How do you modify the inner workings and culture of a massive institution with minimal resources and even less authority (other than GE course…

The paper examines varieties of program assessment in institutions of higher education and proposes a procedure to implement systematic assessment of program outcomes. Presented in a question-and-answer format, the paper first addresses common faculty concerns about formal assessment in sections titled, "Why Not Use GPA (Grade Point Average)?" and…

Although selecting goals and indicators is the most challenging task of performance funding, implementation requires development of other critical elements: success criteria to measure institutional performance; indicator weights for percent of funding allocated to each indicator; an allocation method for setting the relationship between…

This publication reports on the progress that the University of Alberta in Edmonton, Canada has made to respond to the higher education needs of the northern region of Canada. In particular this report evaluates the progress made after 3 years on a series of formal recommendations proposed in 1988. The paper lists each of the recommendations and…

After a brief introduction offering three reasons people and institutions hesitate to commit themselves to a continuing process of "self-study-in-action," four types of administrative leadership activities are distinguished, those that: (1) respond to external emergencies/opportunities, (2) accomplish role-defined tasks, (3) define and…