Academic integrity is a critical issue in online courses, where students are removed from their instructors in time and space. This article presents a model describing the steps that academic leaders and administrators should follow to implement systems that support academic integrity in online courses. Rather than identifying vendors, which…

In 2008, we established the Integrated Graduate Program in Physical and Engineering Biology (IGPPEB) at Yale University. Our goal was to create a comprehensive graduate program to train a new generation of scientists who possess a sophisticated understanding of biology and who are capable of applying physical and quantitative methodologies to…

This study concerns how intra-organizational networks affect the implementation of policies and practices in organizations. In particular, we attend to the role of the informal subgroup or clique in cultivating and distributing locally adapted and integrated knowledge, or know-how. We develop two hypotheses based on the importance of…

School improvement can be a complex, messy business. At its most basic, school improvement is change--change that might require people to abandon long-held beliefs and practices, shift roles, and learn new skills. Kilgore and Reynolds (2011) suggested that successful change requires that people change their perceptions as well as their actions.…

This article explores the thesis that colleges and universities can leverage desktop computing power to address campus administration needs. It describes a study of administrative computing needs at the University of Chicago; identifies roadblocks to effective use of desktop computing, such as inadequate computing knowledge; and gives…

In June 1993, the Family and Youth Services Bureau brought together a working group to help local programs for runaway and homeless youth better meet the needs of an increasingly diverse population of young people. Strategies developed by this working group are shared in this guide. The introductory chapter provides a framework within which local…

This book is aimed at managers, chief executives, personnel directors, and all those who want to know what action learning can do for their organizations. Part 1 (Chapters 1-3) provides a general introduction to action learning. It describes the underlying theory and principles of action learning and the benefits that organizations can expect to…

This paper presents a model for turning research findings into prescriptions for practical action. The model contains the following five interactive elements: (1) clear, understandable research knowledge; (2) relevant knowledge, which is seen as meaningful to normal life and concerns; (3) images of actions which exemplify the knowledge; (4) a will…

This article on the University of Michigan Information Technology (IT) Division's implementation of Total Quality Management (TQM) principles describes TQM premises, the implementation process, and initial effects (e.g., increased use of concepts of customer needs and quality indicators). The particular relevance of the TQM approach for IT…

This paper presents a descriptive review of how the Provost's Office of the College of Letters and Science at the University of California, Santa Barbara (UCSB) implemented 330 microcomputers in the 34 academic departments from July 1984 through June 1986. The decision to implement stand-alone microcomputers was based on four concerns: increasing…

This report analyzes and documents the ways that existing educational service systems have successfully modified their roles in order to improve school-to-adult-life transition services for students with disabilities. The report is based on findings from development of a model cooperative transition services system, which revealed that new roles…

Factors in organizational climate and structure that enhance innovation include need to respond to emerging market trends and discomfort with the status quo. Inhibitors include negative language used regarding new ideas and lack of strategic organizational direction. As in industry, higher education can use these to involve employees in change:…

Climate and culture are inherent in the life of every organization, including schools. They are difficult to define and even more difficult to change, yet any reform effort must address them first if it is to succeed. This report helps school leaders understand these crucial factors and measure their influences on the school. It offers various…

This staffing survey of 34 Geac minicomputer-based circulation system installations (public, academic, state, and special libraries, library consortia) was designed to identify the variables which affect staffing needs. Discussion covers differences in responses, types of staff positions, core and ancillary job duties, application training,…

Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…