This popular book addresses literacy leaders' eternal quest to prepare all students for the demands of the 21st century. This updated Sixth Edition will help prospective and current literacy professionals understand how to organize and supervise literacy programs within the context of current state and federal mandates. With a focus on providing…

This guide looks at demands on leaders and managers in adult and community learning (ACL) in the roles and issues they face in the context of quality improvement (QI). It suggests practical approaches for improving the quality of provision for adults. The guide's design builds on current practice toward the desired state of excellence in all…

This handbook describes a workshop designed to help administrative personnel improve school system writing programs. The handbook contains agendas for one-day and two-day workshops, and modules that provide (1) a case study of a writing program coordinator; (2) a discussion of the basic elements of a writing program, including program philosophy,…

A discussion of institutional and program evaluation in higher education focuses on the need for congruence between the purposes of the assessment and the procedures used to accomplish it. The factors relating to success in evaluation are examined, with special attention given to those that promote improvement. (Author/MSE)

This paper reports on a proposed project to be undertaken to improve the morale, image, and service of the Bursar's Office at Nova Southeastern University. The project calls for: (1) a brainstorming meeting of the bursar's office staff; (2) bursar's office staff to offer suggestions to improve services; (3) the encouragement of teamwork and…

The furniture and equipment inventory system of the Montgomery County Public Schools is examined in this report. Following a summary, comments provided by the Office of the Associate Superintendent for Supportive Services relating to recommendations made in the report are presented. The first chapter provides an introduction, background, program…

Kent State University (Ohio) has focused on developing an organizational culture that expects and promotes quality. A college finance division statement, distributed to division staff, identifies its values and beliefs and emphasizes a culture in which planning, empowerment, and continuous improvement are key elements. (MSE)

This digest is based on a full-length report (with the same title) on advisory committees to universities and colleges. Under decreased resources and increased pressures for more accountability, advisory committees are an effective way for colleges and universities to connect with their environments. An advisory committee is a group of volunteers…

This report addresses the advisory committee's role in the administration of institutions of higher education. Under decreased resources and increased pressures for more accountability, advisory committees are an effective way to help connect universities and colleges to their environments. Advisory committees may range from those that consult to…

This handbook outlines a 10-stage approach to conducting evaluations of development education programs. The introducation addresses concerns of the development education community, including the need for a defensible concept of evaluation and for evaluation guidelines for nonprofessional evaluators. Stage 1, "Identifying the…

This guide to improving middle school guidance programs is based on two premises: (1) that the primary goal of the guidance program is to help students find meaning in their lives, and by this means, find relevancy in what schools have to offer them; and (2) that this sense of relevancy is accompanied by higher motivation to learn, and as a…

This issue focuses on support and cooperation among various components of the educational community, specifically as this has been achieved by the Willamette Valley (Oregon) Education Consortium, a research-based organization of school districts, educational agencies, and an institute of higher education. The first article describes how schools…

A study of program review at 156 community colleges shows that it is widely used for accountability and program improvement; that substantial use is made of results; and that key leadership support, organizational communication, a clear understanding of purposes, and frequent action on program review recommendations at all organizational levels…

The practice profile is a standardized, systematic, cost-effective tool for summarizing the components and requirements of a program in a manner that permits comparison with other programs or selection of discrete components from various programs. It provides a component checklist, a precise list of implementation requirements, and a system for…

This advisory report investigates the possible simplification of the Federal Family Education Loan Program (FFELP) and considers the issue of federal direct lending. The evaluation indicates that complexity in the FFELP is due to multiple, overlapping loan programs with conflicting terms and conditions. Nonstandard policies, procedures, forms, and…