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| O'Brien, Mary | 1 |
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Download full textO'Brien, Mary; Watson, Peter – 2002
In their search for new ways to assess their agencies' success in working with children and families, child welfare administrators and senior managers are increasingly seeking regular and reliable sources of information that help them evaluate agency performance, make ongoing decisions, and provide an accurate picture for agency staff and external…
Descriptors: Agencies, Change Strategies, Child Welfare, National Standards
Peskin, Carole Ann – 1994
This paper reports on a proposed project to be undertaken to improve the morale, image, and service of the Bursar's Office at Nova Southeastern University. The project calls for: (1) a brainstorming meeting of the bursar's office staff; (2) bursar's office staff to offer suggestions to improve services; (3) the encouragement of teamwork and…
Descriptors: College Administration, Educational Finance, Financial Services, Higher Education
Kelley, Lawrence R. – Business Officer, 1994
Kent State University (Ohio) has focused on developing an organizational culture that expects and promotes quality. A college finance division statement, distributed to division staff, identifies its values and beliefs and emphasizes a culture in which planning, empowerment, and continuous improvement are key elements. (MSE)
Descriptors: College Administration, College Environment, College Planning, Efficiency
PDF pending restorationIndiana State Dept. of Education, Indianapolis. – 2002
Indiana's Comprehensive Action Plan (I-CAP) provides a framework for program excellence, accountability, and continuous improvement in adult education. The action plan includes guiding principles and benchmarks for quality programs. Adult education programs are evaluated annually on these 10 established principles of program quality: educational…
Descriptors: Accountability, Adult Education, Adult Programs, Benchmarking
Griffin City - Spalding County Board of Education, GA. – 1984
This report summarizes the work of the Georgia Express project staff and the five task teams that provided research services to the Georgia Task Force on Adult Education. (The purpose of the Task Force was to review Georgia Adult Education's current goals, objectives, and procedures and to make recommendations for program improvement.) The report…
Descriptors: Adult Education, Data Collection, Educational Planning, Financial Support
Pelavin Research Inst., Washington, DC. – 1996
The Quality Assurance Program (QAP) workbook is intended to assist institutions of higher education conduct qualitative and quantitative evaluations of their financial aid operations in relation to requirements of Title IV of the Higher Education Act. The workbook provides a structured approach for incorporating a cyclical Title IV QA system into…
Descriptors: Accountability, College Administration, Compliance (Legal), Evaluation Methods
Van Kollenburg, Susan E., Ed. – 1996
This collection presents 68 papers or summaries presented at a 1996 conference on self-study and institutional improvement for institutions of higher education. Papers are grouped in the following 10 chapters (with sample topics in parentheses): (1) "Integrity and Accreditation: Current Issues" (intercollegiate athletics, nontraditional students,…
Descriptors: Academic Achievement, Academic Persistence, Accreditation (Institutions), Accrediting Agencies
Office of Student Financial Assistance (ED), Washington, DC. – 1997
This training guide for financial aid staff explains the process of direct loan reconciliation and suggests appropriate cash management accounting practices. Chapter 1 explains the importance of cash management, the role of data matching, and reviews basic reconciliation concepts and terms and direct loan reporting requirements. Chapter 2 reviews…
Descriptors: Accounting, Data Collection, Data Conversion, Delivery Systems
