This article provides advice on how to plan and conduct an alumni census through the mail, drawing on the experiences of Stonehill College in North Easton, Massachusetts, which undertook such a survey in 1992. It focuses on costs, information needs, questionnaire design, mailing considerations, reporting the results, and expected response rates.…

Ways to interpret data from student ratings of teacher performance and approaches to maximize the use of student ratings are considered, based on the experiences of the Center for Instructional Development and Research (CIDR) at the University of Washington (UW). The use of student ratings at UW and other colleges is briefly considered, along with…

This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…

This guide, written for teachers and administrators wishing to introduce evaluation systems that promote continued teacher growth and enhance school effectiveness, suggests that meaningful change requires a clear understanding of what is already in operation, substantial skill development, and adequate resources for the duration of the change…

The Community College Student Experiences Questionnaire (CCSEQ) is an instrument designed to determine how community college students spend their time and what quality of effort they put into learning. Specifically, the content of the questionnaire focuses on four elements: who students are and why they are at the college; how extensively and…