Twenty-seven key resources for understanding, researching, and managing organizational climates and cultures are cited and described. The articles, books, and monographs reflect a relatively recent wave of interest in culture as a tool for understanding organizational settings. (Author/MSE)

Analysis of the first cycle of academic program review at the College of St. Catherine (Minnesota) discusses recommendations resulting from reviews, insights about faculty and committee perceptions, and new directions for the second cycle. It is noted that the second cycle will focus more on program activities and output than on traditional input…

The purposes and nature of institutional research are described as well as its role in institutional governance and of the contributions it can make to the functioning of postsecondary institutions. The first section in the booklet discusses the nature and purposes of institutional research by describing several forms of research and comparing and…

Although action research in education offers researchers and practitioners a clear and philosophically appealing way of making improvements, fostering learning, and developing the individual and the organization, adherents sometimes find themselves defending this type of research because it has been practiced without appropriate rigor. This book…

Results from a project of linked alumni and employer surveys at North Carolina State University were analyzed to explore the comparability of the ratings. A survey of administrators was subsequently undertaken to explore the impact of survey-based assessment information on planning, assessment, curriculum revision, and customer satisfaction at the…

This fifth volume of a six-volume study of a school district code-named "Milford" sketches life histories and careers of the school's original faculty some 15 years after the school was founded. Section I outlines the study's problems and procedures; describes the faculty as a group of true believers initially characterized by humor, inexperience,…

This monograph, based on a conceptual model called an information support circle, describes a structured management process that can be used by higher education institutions to add value to institutional data and information. The model offers a sequence of (1) thinking about the management and use of data, (2) considering problems in providing…