Surveys communications theory and discusses its application to educational organizations. Topics examined include definitions of communication, the evolution of communication models, concepts of language and semantics, interpersonal communication, and organizational communication. Finally, analytic techniques and conceptual frameworks are…

The use of a semantic differential measure to investigate the institutional image of Tufts University (Massachusetts), both internal and external, is reported. The study focused on (1) differences between the current and desired image, and (2) differences among alumni, current student, and other constituencies' views of the institution.…

Six papers dealing with decision support and knowledge based systems are presented. Five of the papers are concerned in some way with the use of artificial intelligence techniques in individual or group decision support. The sixth paper presents empirical results from the use of a group decision support system. (CLB)