Cultural competence is the knowledge, behaviors, and dispositions necessary to effectively interact with other cultural groups. Two case studies are presented which illustrate the cultural competence of administrators in urban settings. Theories are reviewed to investigate the themes of cultural competence that emerged from the professional…

Several scholars have investigated the strengths and weaknesses of native-English-speaking (NES) and nonnative-English-speaking (NNES) teachers of English as a second language (ESL), but few researchers have explored intensive English program (IEP) administrators' and ESL teachers' perspectives on teacher training and the strengths and weaknesses…

Recent trends in education have pushed for multimedia to be made a part of every effective language program. As a result, language programs around the world are incorporating computer labs into their curricula. However, as many instructors and administrators are unfamiliar with this newer technology, integrating computer assisted language learning…