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Glenn, Ethel C.; Ingle, Marleen B. – Journal of Student Financial Aid, 1993
The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)
Descriptors: Counselor Client Relationship, Higher Education, Interviews, Listening Skills
Mechling, Kenneth R.; Oliver, Donna L. – 1983
Several research studies that can provide direction for improving elementary school science programs are highlighted. Selected results are summarized and suggestions given to elementary school administrators for translating research into action in their schools, action which can lead to improved teaching and learning in science. Studies are…
Descriptors: Administrator Role, Basic Skills, Competition, Cooperation