To develop codes of ethics for their profession, college human resources personnel must first understand their primary job-related responsibilities. These include being alert to evolving organizational needs; coordinating needed training of employees; appreciating the nuances of psychology, communication, and motivation; and observing employee…

Successful human resource strategic planning at colleges and universities requires that: (1) outcomes contribute to the bottom line; (2) the plan is linked to the institution's long-term strategy; and (3) the plan is simple to understand and follow. Staff retreats are essential and should involve environmental analysis, departmental analysis,…

This workbook was created as a "do it yourself" tool for helping organizations and career counseling services develop policies and standards to enhance the quality of services. The process is aimed at helping articulate policies that are sensible for each organization and challenging and achievable by staff. It is intended to be a…

Sixty profiles are presented that demonstrate actual contracting in practice between organizations and colleges for the provision of instruction to employees, clients, or members. The objective is to assist colleges in the early stages of developing such arrangements, as well as to guide organizations that are considering this approach. Contracts…

Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

This guide is intended to be used as a companion to "The Competitive Edge: Sharpening Your Skills in the Workplace" curricular materials--the student editions and instructors' guides. It can also stand alone as a reference for individuals just starting to implement or beginning to plan a workplace skills enhancement program in their organization.…

At the University of Oulu (Finland), a 1992-93 institutional evaluation included both self-assessment and external evaluation. The self-evaluation paid little attention to institutional human resource management, while the external assessment gave substantial attention to personnel policy, staff development, and manpower planning. A more strategic…

This booklet is designed to assist British further education college managers responsible for quality assurance, human resources management (HRM), human resources development (HRD), corporate development, strategic planning, staffing/personnel, and curriculum in using national standards for HRM and HRD in further education. A synopsis, users'…

In 1998, the U.S. Department of Defense (DoD) established the DoD Office of the Chancellor for Education and Professional Development. Although achieving its mission requires that the chancellor's office influence the education and professional development providers' behavior, its charter grants it very limited formal authority to exercise such…

This report discusses the Malcolm Baldrige (MB) Education Criteria, the award process, and the experiences of one institution, San Juan College (New Mexico), that received an award at the state level. The Baldrige Criteria are based on 11 core values: (1) learning-centered education; (2) leadership; (3) continuous improvement and organizational…

This book uses the experiences of a large state research university over the past 5 years to illustrate principles to improve administrative efficiency and manage change. In 12 chapters the book examines, provides lists, and gives examples of plans and strategies for dealing with matters such as: (1) change strategies; (2) leadership roles,…

This document is intended to help Job Corps centers and Office of Acquisition Policy contractors establish linkages with one-stop systems. Chapter 1 summarizes the requirements for linkages between Job Corps and one-stop systems that are specified in the Workforce Investment Act (WIA) of 1998 and compares one-stop delivery systems before and under…

This document consists of a booklet describing the Captured Wisdom project and transcripts of videos from the two CD-ROM disks. The booklet details how to get the most from the CD-ROMs with suggestions directed toward teachers, professional development providers, and administrators. Six Captured Wisdom learning sites are listed. The Captured…