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Westerman, Mel – 1985
The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…
Descriptors: Cost Effectiveness, Information Centers, Library Administration, Management Systems

Walter, Virginia A. – 1992
This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…
Descriptors: Childrens Libraries, Data Collection, Library Administration, Library Planning