In Australia, mentoring has been incorporated into the induction process for principals, aspirant leaders and beginning teachers. However, internationally three significant impediments to mentoring success have been identified in the literature: insufficient time; mentors' lack of professional expertise; and personality mismatches. To address…

Provides suggestions for the improvement of customer relations. Discusses 11 leadership traps. Describes a staff training technique designed to alert teachers to the dangers of labeling children. (RJC)

This book describes and advocates "smart training," an approach to on-the-job training that helps employees gain competence and empowers them to act to satisfy customers. The book is organized in 16 chapters grouped into 4 parts. Part 1 outlines the basics of smart training, including its performance base, the need for initial analysis,…

Presents a description and an evaluation of a formal training program for new catalogers that uses class sessions and a training manual in addition to actual cataloging experience. Appendices provide samples of training materials and the training schedule. (Author/CLB)

Research on motivation to manage can be summarized in five points: (1) motivation to manage is a major factor for success; (2) motivation to manage declined in students from the 1960's to the 1970's; (3) this decline is evident in the relevant age groups; (4) differences between United States students and foreign students place the United States…

This paper describes a workshop prepared and presented by the Business Administration Department of the University of Wisconsin-Eau Claire, that is designed to provide training in evaluating a European market for an American product and preparing a plan for marketing the product in Europe. It is noted that the program can work with both students…

Noting the increasing need for Head Start's efforts to support parents' personal and professional success, this guide for Head Start staff examines the success process at both the individual and the program level, and explores strategies that strengthen the larger community's support for families as they define and build upon success. Following an…

A study examined the perceptions of Florida vocational teachers concerning their needs for technical updating. A survey administered to all vocational teachers in Florida in 1982-83 identified more than 2,000 individual technical update needs. Since this number was too large to identify specific areas of priority, a project was conducted in…

This manual is designed for individuals responsible for training Head Start staff and parents to lead "Exploring Parenting" groups. It focuses on the role of trainers of groups of leaders and effective training methods. Chapter 1, "Approach to Training," describes the approach to training group leaders in a nonthreatening,…

This document describes the experiences of 13 unemployed adults who participated in job training that was provided by the Croydon Continuing Education and Training Service in the London borough of Croydon with funding from the European Social Fund from 1995-1997. The document begins with an overview of the two projects: the New Addington NOW (New…