Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

Reports results of a survey of online catalog users in an academic library in Saudi Arabia that examined search patterns, levels of satisfaction, and user attitudes toward the online catalog. The special problems encountered when searching in a foreign language are discussed, and systems improvements are suggested. (CLB)

This study assesses the role of online searching in school library media centers as it has been reported in the literature and also as seen in the results of a 1986 survey of school-based online providers and vendors. Although online searching in the school environment was not found to be broadly reported in the literature, the survey showed the…

Discusses the use of optical disk technology in online searching and compares three versions of the ERIC database currently available on optical disk in terms of hardware requirements, ease of installation, scope and cost of the system, search procedures, displaying and printing results, and documentation and user support. (CLB)

Describes the functions of citizens advice bureaus in Victoria and discusses the results of a study that examined types of problems users presented, other information sources users contacted, and types of assistance sought and preferred by users. The effects of socioeconomic status on these factors is also discussed. (CLB)

Describes and reports results of a project which used computer assisted instruction to teach public library users to search online databases directly. Tables of data provide information on the study participants; their reactions to the instruction both before and after a search session; and their attitudes toward paying for searches. (CLB)

This report describes a three-stage catalog use study conducted at the University of Wisconsin-Stout from 1982 through 1986 to determine the types of searches conducted and search success rates for both the card and online catalogs during the library's transition to the DataPhase Automated Library Information System (ALIS). Phase I, conducted…

Describes the methodology and findings of a study that examined the reasons that people use academic libraries and the relationship between library use, library instruction, and user success. The conclusions identify library services and physical facilities that may increase user satisfaction. (Author/CLB)

Describes the experiences of high school students using microcomputers to access an electronic version of an encyclopedia in the school's media center. The topics discussed include hardware and software requirements of the CD-ROM format, information seeking strategies and problems observed, student satisfaction with the system, and recommendations…