This case study describes processes in an urban high school, which contribute to excellence in urban pedagogy, and investigates teachers' and educational leaders' perceptions of the factors influencing their commitment to school success. Six themes related to excellence in urban pedagogy were identified. Data in the form of semi-structured interviews, observations, and document review describe a school in which the leadership strives to develop human capability at all levels through empowerment and shared decision-making. The study indicates that students' achievement is a collective responsibility and strong instructional leadership is a key for success in urban schools. More studies may be needed to show how contextual experience of teachers and teacher's self-efficacy are related. (Contains 1 figure.)