Created in response to requests from organizations across the country that wanted help in establishing teams for many purposes, this guide is an easy-to-use recipe book on the essential areas of teaming. It does not cover all the aspects of teaming, but focusses on the essential components of team development necessary for a team to function. The…

In today's workplace, organizations are moving from top-down, hierarchical decision making to team decisions based on consensus. This guide offers advice on setting the stage for team consensus to grow and on establishing an environment that fosters consensus. Topics of the four sections, the components of full consensus, are: (1) "Purposeful…

This directory lists 82 agencies, associations, and organizations that work with entrepreneurs or small business owners and those who might be responsible for educating and training entrepreneurs. Each entry provides the full name of the organization, the audience most likely to be served, the overall focus or purpose, and the services and…

This book synthesizes research findings on principal effectiveness, viewing the principal as a key factor in ensuring school effectiveness and productivity. Methodology includes an extensive literature review, participation and observation grounded in theory, and pragmatic responses to conditions and issues. Chapter 1 presents an overview of…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…

This manual is designed to help managers help their staffs achieve results. It is concerned with managing the changes that are necessary and with creating conditions for new thoughts and actions to emerge. The emphasis is on promoting a climate in which staff develop new knowledge, skills, and approaches so that challenges can be faced with…

This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…

This book is directed at the following audiences: adult educators and others who are either involved in or desire to become involved in community-based work; students of education, the social sciences, or related disciplines who desire information on community involvement as a career or means of fulfilling civic responsibilities, and persons in…