This document is a guide to provide the foundation for developing local Head Start programs into strong communities for staff and families. Using workshop and coaching activities, the guide initiates a process of staff training and development designed to foster cooperation between families and staff. These activities encourage Head Start staff…

The goal of this training manual is to encourage citizenship training for individuals with developmental disabilities when such training is indicated. It is intended to be used by interdisciplinary teams and trainers throughout the service delivery system. The manual begins by outlining a philosophy of service delivery, listing some of the basic…

This booklet is intended to assist managers at all levels and in all types of firms in coaching employees of two types: those with managerial responsibilities or those being developed as managers. The principles and approaches described, however, are applicable to all levels of employees. Discussed in the individual sections of the guide are the…

This guide offers suggestions for implementing role plays to teach conflict resolution skills and provides a variety of role plays useful in different settings. It describes how to effectively prepare for role plays, how to implement role play strategies, and how to debrief and provide feedback to role play participants. Potential problems are…

This resource kit, which is intended as a tool for training managers and training providers interested in planning language and literacy training programs for workplaces throughout Australia, consists of a magazine and three booklets detailing the following: the benefits of language and literacy training, sources of further information, and…