Digital inclusion is the ability of individuals and groups to access and use information and communication technologies. Not all members of a community benefit equally, and some communities have been left out altogether. This paper is a guide for fostering digital inclusion throughout the United States so that everyone can take advantage of…

This videotape provides a general overview of the kinds of services and materials available at the public library. The videotape can be used as part of a general orientation program for volunteers, new users, or community groups. Topics covered include: the information desk and reference services; the Dewey Decimal System and how to locate books…