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Goff, Myron R. – Performance and Instruction, 1984
Briefly examines the Bell System as it existed before its break-up, changes that have occurred and what has resulted, and efforts of an instructional developer to design a learning experience for middle managers as they move into this new work environment. The resultant seminar and its focus are discussed. (MBR)
Descriptors: Change Strategies, Competition, Employee Attitudes, History