This guide presents ideas for staff development for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) get new workers to do their jobs well consistently; (2) devise a plan of action that will broaden the worker's job skills; and (3) evaluate the worker's progress to spot problems…

This guide presents an approach to problem solving for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) distinguish between a behavior problem and a performance problem; (2) balance positive and negative factors to make the changes they want; (3) devise solutions that will work for…

This guide presents ideas on communication for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) understand how perceptions of the same message differ; (2) recognize barriers to good communication and ways to eliminate them; and (3) construct messages so that they will be understood…

This guide presents interviewing techniques for managers who hire young and/or entry-level workers in small businesses. The guide is designed to help managers (1) give the information the applicant needs in an employment interview; (2) keep personal biases from entering into the hiring process; (3) ask questions that will get the information they…

This guide presents ideas for dealing with women in nontraditional jobs for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) develop strategies to help them deal with workers' attitudes toward women in nontraditional jobs; (2) reduce adjustment problems; (3) build a cooperative,…