Describes a longitudinal project in which organizational behavior management (OBM) procedures have been applied to improve performance of plant employees, increase sales of contract furniture, accelerate response time to customer inquiries, increase orders processed, and reduce processing errors at Krueger, a contract and institutional furniture…

The National Association of County Training and Employment Professionals represents the service delivery areas (SDAs) that operate and administer programs funded by the Job Training Partnership Act (JTPA). With renewal and overhaul of the JTPA on the legislative horizon, the association made the following recommendations: (1) eligibility should…

This paper, meant to stimulate discussion within the employment and training community, offers a wide range of strategies for keeping clients enrolled in Job Training Partnership Act (JTPA) programs. Issues discussed include the following: (1) why retention is important; (2) gathering and analyzing information; (3) links between client recruitment…