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Clark, Ruth Colvin – Performance and Instruction, 1984
Summarizes limitations of current behavioral based employee management programs which rely heavily on reward and punishment techniques to maximize productivity; describes the new cognitive approaches which assume employees think about the meaning of rewards and punishments and act according to beliefs and expectations; and presents examples of…
Descriptors: Cognitive Style, Job Performance, Models, Motivation Techniques
Mitchell, Stephen M. – 1997
This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…
Descriptors: Case Studies, Change Agents, Change Strategies, Delivery Systems
Harris, Edward – 1984
An economic development model was formulated to foster and strengthen commerce and industry retention and expansion in the state of Illinois. The main thrust of the model was on increasing productivity, decreasing business failures, encouraging entrepreneurship, and creating a favorable business climate through community support. To meet these…
Descriptors: Business, Community Colleges, Community Support, Cooperative Planning