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| Reports - Descriptive | 1 |
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Mitchell, Stephen M. – 1997
This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…
Descriptors: Case Studies, Change Agents, Change Strategies, Delivery Systems
Download full textComptroller General of the U.S., Washington, DC. – 1981
As a result of the Bureau of Indian Affairs' (BIA) laxness in improving management of programs and services for Indians, the Chairman of the House Committee on Interior and Insular Affairs requested the General Accounting Office (GAO) to review the accountability of federal funds and property involving contracts and grants totaling about $726…
Descriptors: Administrative Problems, Agency Cooperation, American Indian Education, American Indians
