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Williams, R. Bruce – 1993
In today's workplace, organizations are moving from top-down, hierarchical decision making to team decisions based on consensus. This guide offers advice on setting the stage for team consensus to grow and on establishing an environment that fosters consensus. Topics of the four sections, the components of full consensus, are: (1) "Purposeful…
Descriptors: Brainstorming, Cooperation, Cooperative Planning, Group Dynamics
Russo, C. W. Russ – 1995
This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…
Descriptors: Audits (Verification), Higher Education, Institutes (Training Programs), Management Teams