These principles are intended for application by employers of large or small organizations who wish to improve the efficiency of clerical workers. They include policies and practices that respond to social and technological changes and implement a systematic approach to training. Seven principles highlight the value of training clerical workers.…

This volume makes two important contributions: First, it provides a framework grounded in theory and best professional practice that middle and high school teachers, their students, and community partners can use to design, implement, and evaluate service-learning projects that address authentic community needs. Second, it demonstrates ways…

This document is designed for use by community organizers in creating, developing and maintaining an intergenerational program. Starting with a brief overview of the Maryland Intergenerational Coalition, the document describes (in short, bulleted entries) the activities and accomplishments of various intergenerational programs in Maryland, such as…