This guide offers an overview of important areas in operating a disability-related information and referral center (I&R) and contains many design and management suggestions. The guide is written for individuals operating or designing a "grassroots" information and referral center with only a few employees but a fair number of…

This manual is intended to assist volunteers and staff of volunteer organizations in the design of projects in various community and social service areas. The first section of the manual is a guidebook that addresses such aspects of the planning, implementation, and evaluation process as situational analysis, needs assessment, task-oriented…