This handbook, first published in 2014, aims at helping policy makers and social partners understand some of the ways in which learning in the workplace can be encouraged and how its quality can be improved. It is also intended to help them understand some of the ways that such learning can be organised in a structured manner so that it benefits…

This guide was developed to help small business owners and managers select effective programs for their companies. Seven guidelines to help the small business manager analyze and compare programs and predict training effectiveness are presented in the forum of questions. They are: (1) Are the training objectives specific? (2) Is the structure…

This booklet provides an introduction to evaluating a work force training program, both to assess its impact and to improve its effectiveness. The guide provides instructions for assessing a single training program, rather than a training department in a company or a training provider. It is targeted at small and midsized companies and the…

This resource guide is intended to help communities that want to implement an entrepreneurship training program. Chapters I and II contain general advice for the planning process, such as how to assess need and community support, assess current services for entrepreneurs, select target clientele, develop a community support network, and identify…