This set of guidelines is intended for use by employers desiring to establish the training needs of those involved in employee relations. The 16 guidelines cover the following principal activities normally associated with employee relations: staff management policy and aims, staff recruitment and selection, terms and conditions of employment,…

This guide is intended to assist individuals involved in the development, administration, and delivery of volunteer-based community adult literacy programs. Addressed in the individual sections of the guide are the following topics: community (community assessment, learner population, program purposes, public awareness, and partnerships and…