Designed for local governments, service organizations, and volunteer citizens, the workshop presents the theory and practice of leadership styles, communication skills, and problem solving. Through learning activities and practice, participants gain experience in communication, agenda sharing, goal setting, and personal leadership style. From short summaries and checklists, participants learn about the communication process, barriers to effective communication, questions effective in furthering communication, planning group meetings, preparing for meetings, survey and consensus techniques, brainstorming, force field analysis, and leadership. A copy of the T-P (Task dimension, people dimension) questionnaire and the workshop evaluation form are included. (SB)