This book is designed to help school counselors, counselors in training, school administrators, and other members of the school community to develop and strengthen developmental school counseling programs. This second edition has been completely revised to reflect current issues in school planning and management. New features include: direction…

Based on material developed by the National Institute for Dispute Resolution (NIDR), this practical resource guide shows principals, district administrators, counselors, and teacher educators how to diagnose conflicts, handle difficult confrontations, and implement appropriate mediation and problem-solving strategies. Extensive examples and…