Continuous Quality Improvement: Transforming Advising Using a META Approach.

Higginson, Linda C.; And Others

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Peer reviewed

ERIC Number: EJ501598

Record Type: Journal

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0271-9517

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Continuous Quality Improvement: Transforming Advising Using a META Approach.

Higginson, Linda C.; And Others

NACADA Journal, v14 n2 p134-37 Fall 1994

Key themes in the Continuous Quality Improvement (CQI) approach to management are noted, and CQI principles are applied to academic advising in higher education, focusing on measurement, empowerment, teamwork, and advisee focus (META). For each principle, brief scenarios are presented along with suggested courses of action and possible outcomes. (MSE)

Descriptors: Academic Advising, Counselor Client Relationship, Higher Education, Measurement Techniques, Program Administration, Quality Control, Teamwork, Total Quality Management

Publication Type: Guides - Non-Classroom; Journal Articles

Education Level: N/A

Audience: Administrators; Counselors; Practitioners

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A