This essay challenges traditional assumptions about the small-town American public library and the roles it has played in its community. Conventional thinking and professional rhetoric grounded on a "user in the life of the library" perspective identifies the public library as a neutral agency "essential to democracy" that…

Automated storage/retrieval systems (ASRSs) are playing an integral part in today's library operations and collections management. Eastern Michigan University installed an ASRS as part of the new Halle Library, which opened in May 1998, to provide "storage" for up to 800,000 items. Over the past 10 years our policies and procedures have…

Northern Michigan University (NMU) is a public 4-year undergraduate institution of higher education with an enrollment of approximately 9,500 students. The university's Division of Academic Information Services encompasses both the staff of the library, which includes authors Clumpner and Burgmeier, and the instructional technology areas, where…

Libraries are constantly evolving and changing expectations for the user and the information environment. More than just being an authoritative source for research, expertise, and quality content in the form of books and journals, the information center is evolving into a more expansive role. With the growth of information technology awareness and…

Differing from those of their liberal arts and Association of Research Libraries counterparts, today's comprehensive universities face a variety of unique challenges and opportunities when it comes to assessing their collections. This article looks at the different needs and interests of comprehensive universities and focuses on the challenges…

Two and a half years ago, elementary school librarians in the Birmingham Public School district (Troy, Michigan) had to change to a fixed schedule for half the day with kindergarten through second grade students. This change was due to cutbacks and the need for common planning time among classroom teachers. School librarians found themselves…

Despite the recent turmoil in the U.S. economy, most libraries that were tracked by "Library Journal" won their referenda at a rate just slightly lower than 2007. Nearly three-quarters of operating referenda passed. Building referenda under $10 million passed at a whopping 85%, with those over $10 million batting slightly better than…

While a great deal of literature on embedded librarians in academic libraries is focused on the role of instructor, there are many other services that could be provided by librarians working closely with students. The Kresge Business Administration Library (Stephen M. Ross School of Business at the University of Michigan) has created a unique…

The third Electronic Resources & Libraries (ER&L) conference gathered at Georgia Institute of Technology's Global Learning and Conference Center in Atlanta, Georgia, March 18-21, 2008. Over 360 attendees, from six countries and from 80% of the United States, represented their libraries and organizations resulting in a diverse and…

This article features Chelsea District Library (CDL), Michigan, which claims recognition as the 2008 Best Small Library in America, an award sponsored by "Library Journal" and the Bill & Melinda Gates Foundation. The aggressively responsive staff of CDL has created a model for small libraries all over America. There, careful…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

This manual contains information about the Michigan Documents Depository Library Program as administered by the Library of Michigan, a brief history of the program, the types of publications distributed, and guidance on handling and processing depository shipments. The first section briefly outlines the history of the Michigan documents depository…

Designed to ensure that all Library of Michigan/Library for the Blind and Physically Handicapped (LM/LBPH) network libraries provide uniform, quality service to patrons in their service areas, these standards will serve both as the basis for a formal written agreement between each of the 12 network libraries and LM/LBPH, and as a minimum…

The Inter-university Consortium for Political and Social Research (ICPSR), a unit within the Institute for Social Research at the University of Michigan, is the world's largest social science data archive. The data sets in the ICPRS database give the social sciences librarian/subject specialist an opportunity of providing value-added bibliographic…

The first of the two reports presented here begins by listing the members and alternate members of the Michigan State Legislature; members of the Library of Michigan Board of Trustees; and Library of Michigan officials. A directory of the state's 16 public library cooperatives is also provided, together with maps showing their geographic…